DragonSlots Online Casino Terms and Conditions

Welcome to DragonSlots Online Casino. These Terms and Conditions govern your use of our website and all services we provide at https://dragonslots.com/. By registering an account and using our platform, you confirm that you have read, understood, and agreed to be bound by the rules set out below. We strongly encourage you to review this document carefully before completing your DragonSlots casino sign up. If you do not agree with any part of these terms, please refrain from using our services.

1. About Us and Licensing

At DragonSlots, we operate under the legal entity TechSolutions Group N.V., licensed and regulated by the Curaçao Gaming Authority under licence number OGL/2024/1769/1016. Our platform is designed to offer a safe, fair, and entertaining environment for players across our target markets, including Australia, New Zealand, India, the Philippines, South Korea, Thailand, Vietnam, and many more. We are committed to operating transparently and in full accordance with our regulatory obligations. We at DragonSlots Casino take compliance seriously, and these terms reflect our legal responsibilities as a licensed operator.

2. Eligibility and Account Registration

Here at Dragon Slots, we only permit players who meet the following eligibility requirements to open an account and use our services:

  • You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
  • You must not be a resident of any restricted country, including but not limited to the United States, United Kingdom, France, Spain, Portugal, Netherlands, Malta, Turkey, Ukraine, Belarus, and all other jurisdictions listed in our restricted countries policy.
  • You must provide accurate, complete, and current information during the DragonSlots casino sign up process.
  • You must not hold more than one account at our casino at any given time.
  • You must not be acting on behalf of another person or using a false identity.

We reserve the right to suspend or permanently close any account that we reasonably believe has been created in violation of these requirements. Players from Canada may not access NYX (NextGen) games — we apply this restriction automatically in accordance with our provider agreements.

3. Account Security and DragonSlots Login

Your account security is your responsibility. When accessing the DragonSlots Casino platform — whether via desktop, mobile browser, or the DragonSlots app — you must ensure that your login credentials remain confidential. We will never ask you to share your password with anyone, including our support team.

  • Use a strong, unique password for your Dragon Slots login.
  • Log out after each session on shared or public devices.
  • Notify us immediately at support@dragonslots.com if you suspect unauthorised access to your account.
  • We are not liable for losses arising from your failure to keep your credentials secure.

4. Deposits, Withdrawals and Payment Terms

4.1 Deposits

At Dragon Slots Casino, we accept a wide range of payment methods including Visa, Mastercard, Neteller, Skrill, Jeton, ecoPayz, Perfect Money, Interac, Bank Transfer, Bitcoin, Ethereum, Litecoin, CoinsPaid, Flexepin, and Kinguin vouchers. The minimum deposit is 10 AUD/EUR/USD or equivalent. To qualify for deposit bonuses, a minimum deposit of 25 AUD / 20 EUR / 20 USD is required. We do not accept third-party payments — all funds must come from an account or payment method registered in your own name.

4.2 Withdrawals

We at DragonSlots process withdrawals using the same method you used to make your deposit. The minimum withdrawal amount is 10 EUR/USD or equivalent, with a minimum of 500 EUR/USD for bank wire transfers. Our withdrawal limits are as follows:

  • Daily limit: 4,000 EUR/USD
  • Weekly limit: 16,000 EUR/USD
  • Monthly limit: 50,000 EUR/USD (higher limits apply for VIP members)
  • Progressive jackpot wins are paid out in full, regardless of these limits.
  • All deposits must be wagered at least x3 before a withdrawal can be requested.

Please note that bank transfer transactions may incur intermediary charges of up to 16 EUR. Visa payouts are unavailable in Australia, USA, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, and Singapore. Withdrawal processing may take up to 3 days, and KYC verification typically takes approximately 72 hours.

4.3 Dormant Accounts and Closure

Our Dragon Slots platform applies a dormant account fee of 10 EUR per month after 12 consecutive months of inactivity. If you choose to close your account while it holds a positive balance, we apply a manual transfer fee of 12.5 EUR. We will always notify you in advance of any applicable fees.

5. Bonuses and Promotional Terms

At DragonSlots Casino, we offer a generous welcome package of 460% up to 8,000 AUD + 1 Bonus Game + 700 Free Spins spread across your first four deposits. Here at Dragon Slots, we also provide ongoing promotions including a Friday Reload Bonus of 150% up to 1,500 AUD + 150 Free Spins, Prize Drops with a pool of 160,000 AUD, a Fortune Wheel Bonus on every deposit, and a VIP Sunday Boost. By accepting any bonus or DragonSlots bonus code offer, you agree to the following conditions:

  • Bonus wagering requirement is x40, to be completed within 7 days of the bonus being credited.
  • Maximum bet with an active bonus is 8 AUD / 5 EUR / 5 USD.
  • Table games and live dealer games do not contribute to bonus wagering requirements.
  • Maximum winnings from cashback, comp points, tournament, deposit, VIP, or weekly bonuses are capped at 15,000 AUD / 10,000 EUR / 10,000 USD.
  • Maximum winnings from a no-deposit bonus are capped at 75 AUD / 50 EUR / 50 USD.
  • We reserve the right to modify, cancel, or withdraw any promotional offer at any time.
  • Only one bonus may be active at a time unless we specify otherwise.

Our DragonSlots no deposit bonus offers and any DragonSlots bonus codes are subject to individual promotional terms that we publish separately. We encourage you to read the specific conditions attached to each offer before opting in.

6. VIP Programme and Loyalty Rewards

Our DragonSlots Casino VIP Club features 50 levels, and participation begins automatically from your very first deposit. We award Comp Points (CP) as follows: 1 CP per 18 AUD / 10 EUR / 10 USD wagered on eligible slot games. Every 300 CP can be exchanged for 2 AUD / 1 EUR / 1 USD in real money, subject to a x10 wagering requirement and a x5 conversion rate. Rewards increase significantly as you progress — from 5 Free Spins at Level 1 all the way to 160,000 AUD at Level 50.

7. Responsible Gaming

Here at DragonSlots Online Casino, we are committed to promoting responsible gambling across all our markets. We provide tools to help you maintain control over your gaming, including deposit limits, session limits, loss limits, and self-exclusion options. If you believe gambling is negatively affecting your life, we urge you to contact our support team at support@dragonslots.com or via our 24/7 live chat. We take our duty of care seriously and will always act in your best interest when responsible gaming concerns are raised.

8. Fair Use, Fraud and Prohibited Activity

We at DragonSlots prohibit any fraudulent, collusive, or otherwise dishonest behaviour on our platform. The following activities are strictly forbidden:

  • Using automated software, bots, or scripts to interact with our platform.
  • Opening multiple accounts to abuse bonuses or exploit our DragonSlots no deposit bonus offers.
  • Providing false identity documents during KYC verification.
  • Engaging in any form of money laundering, including structuring deposits to avoid detection.
  • Attempting to manipulate our games or exploit software errors.

We reserve the right to void winnings, suspend accounts, and report activity to the relevant authorities if we detect or reasonably suspect any prohibited conduct.

9. Intellectual Property

All content available on our DragonSlots Casino online platform — including software, graphics, game content, logos, and text — is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or commercially exploit any content from our website without our prior written consent. The DragonSlots brand, including our name, logo, and associated imagery, remains our exclusive property at all times.

10. Limitation of Liability

Our Dragon Slots Casino services are provided on an "as is" basis. While we strive to ensure uninterrupted availability of our platform, we cannot guarantee that our website or the DragonSlots app will be free from errors, interruptions, or technical faults. To the fullest extent permitted by law, we exclude all liability for any direct or indirect losses arising from your use of our platform, including but not limited to gaming losses, data loss, or service interruptions. Nothing in these terms limits our liability for fraud, gross negligence, or any liability that cannot be excluded by law.

11. Amendments and Governing Law

We reserve the right to amend these Terms and Conditions at any time. We will notify you of material changes via email or a notice on our website. Your continued use of the Dragon Slots Online Casino platform following such notification constitutes your acceptance of the revised terms. These Terms and Conditions are governed by the laws of Curaçao, and any disputes will be subject to the jurisdiction of the competent courts of that territory. For complaints, you may contact us at complaints@dragonslots.com.

12. Contact Us

If you have any questions about these terms or require assistance, our support team is available 24/7 via live chat on our website or by email at support@dragonslots.com. We are here to help and always aim to respond promptly and professionally to every enquiry.